Last updated: September 28, 2026
This is an English translation provided for information. In case of any discrepancy, the Turkish version prevails.
Under Turkish Personal Data Protection Law No. 6698 ("KVKK"), your personal data is processed by NOVUSBT Bilişim A.Ş. ("Novus BT") as the data controller within the scope described below.
01Data Controller
- Company: NOVUSBT Bilişim A.Ş.
- Address: Hamidiye, Selçuklu Cd. A Blok No:10 G/2, 34408 Kağıthane/İstanbul, Türkiye
- E-mail: [email protected]
- Phone: +90 (212) 906 09 55
02Personal Data We Process
When you fill in the contact form on our website, we process the following personal data:
- Identity data: first and last name
- Contact data: e-mail address and (if provided) phone number
- Customer transaction data: (if provided) company name, request subject and message content
- Marketing data: your consent to commercial electronic messages (only if you give it)
- Transaction security data: submission time, language preference and your IP address, used temporarily to prevent abuse
Please do not include special categories of personal data, such as health information, in the message field.
03Purposes of Processing
- Responding to your request and getting in touch with you
- Planning and carrying out proposals, discovery calls and product/service processes
- Following up on requests and complaints
- Running information security processes and preventing abuse of the form (spam, automated submissions)
- Fulfilling legal obligations and providing information to authorized bodies
- Sending commercial electronic messages about our products, services and events, if you consent
04Legal Bases
- KVKK Art. 5/2-c: Processing is directly related to the conclusion or performance of a contract (your proposal and service requests)
- KVKK Art. 5/2-f: Legitimate interest of the data controller, provided it does not harm your fundamental rights and freedoms (responding to you, information security)
- KVKK Art. 5/2-ç: Compliance with the data controller's legal obligations
- KVKK Art. 5/1: Your explicit consent and your approval under Law No. 6563 (only for commercial electronic messages)
Consent to commercial electronic messages is optional; not giving it does not affect how your request is handled. You can withdraw it at any time by writing to [email protected].
05How Personal Data Is Collected
Your personal data is collected electronically and by automated means through the contact form on our website.
06Transfer of Personal Data
Limited to the purposes above, your personal data may be transferred to:
- Service providers that supply our website hosting and e-mail infrastructure (KVKK Art. 8)
- Authorized public institutions, upon request and to the extent required by law
Your personal data is never sold or shared with third parties for marketing purposes. If our service providers' servers are located abroad, any transfer is carried out in line with the conditions of Article 9 of the KVKK.
07Retention Period
Contact form records are kept for 2 (two) years after your request is concluded. Records of consent to commercial electronic messages are kept for the 3 (three) years required by law after the consent ceases to be valid.
When these periods expire or the conditions for processing no longer apply, your personal data is deleted, destroyed or anonymized.
08Your Rights Under Article 11 of the KVKK
By applying to the data controller, you have the right to:
- Learn whether your personal data is processed
- Request information if it has been processed
- Learn the purpose of processing and whether it is used in line with that purpose
- Know the third parties in Turkey or abroad to whom it has been transferred
- Request correction if it is incomplete or inaccurate
- Request deletion or destruction under the conditions of Article 7 of the KVKK
- Request that corrections, deletions and destructions be notified to the third parties to whom the data was transferred
- Object to a result against you arising from analysis of the data exclusively by automated systems
- Claim compensation for damage suffered due to unlawful processing
09How to Apply
In accordance with the Communiqué on the Procedures and Principles of Application to the Data Controller, you can send your requests, together with information that identifies you, in writing to Hamidiye, Selçuklu Cd. A Blok No:10 G/2, 34408 Kağıthane/İstanbul, Türkiye or by e-mail to [email protected].
Your application will be concluded free of charge within 30 (thirty) days at the latest, depending on its nature. If the process requires an additional cost, the fee schedule set by the Personal Data Protection Board may apply.
10Cookies
In addition to cookies strictly necessary for the site to work (such as the language preference cookie that remembers the language you chose), our website uses Google Analytics cookies only if you give your explicit consent. These cookies help us understand how the site is used; your IP address is processed in anonymized form.
Google Analytics data is processed on Google LLC's servers abroad. This transfer is based on the explicit consent you give in your cookie preferences. You can withdraw your consent at any time through the "Cookie Preferences" link at the bottom of the page, in which case the analytics cookies are deleted.

