Novus BT
Our Services

Managed Services

We secure your infrastructure's continuity at a fixed cost through 24/7 monitoring, incident response and proactive maintenance.

Continuous / Managed Service

Run as an ongoing service contract with a fixed monthly fee and SLA guarantee.

Service Scope

By handing off the operation of your network and security infrastructure to our expert team, you can redirect your internal resources to strategic priorities. We offer predictable cost with the OPEX model and SLA-guaranteed service quality.

Managed service isn't a contract forgotten after signing — through regular health checks and reporting, we continuously and actively track your infrastructure's performance.

When Do You Need This?

If most of your internal IT team's time goes to repetitive operational work

If building a team for 24/7 monitoring is costly for you

If you want predictable, fixed IT operating cost (OPEX)

If you experienced an unexpected outage or security incident in the past year

Quick Facts

Engagement Model
Continuous / Managed Service
Scope Category
4
Expected Outcome
4
Related Solution
3

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Service Scope Categories

Expand each category to see exactly what we deliver at that stage.

  • 24/7 infrastructure monitoring
  • Anomaly and threat detection
  • Proactive alert mechanisms
  • Incident response within defined SLAs
  • Root-cause analysis and permanent resolution
  • Post-incident reporting
  • Proactive maintenance and patch management
  • Capacity optimization
  • Regular performance testing
  • SLA-based service-level reporting
  • Regular security and compliance audits
  • Monthly/quarterly management summary

How We Work

From the first conversation to delivery, we follow a clearly defined process at every step.

Step 1

Initial Consultation and Needs Analysis

We work together to clarify your needs, existing infrastructure, and priorities.

Step 2

Proposal and Scope Definition

We provide a concrete proposal that defines scope, timeline, and engagement model.

Step 3

Implementation

Our certified engineering team brings the planned scope to life, step by step.

Step 4

Ongoing Monitoring and Reporting

We stay by your side after delivery, keeping the service running with regular reporting and continuous support.

Results-Driven

What You Get

Your internal team freed from operational burden to focus on strategic projects

Infrastructure operated at predictable, fixed monthly cost

Measurable service quality guaranteed by SLA

A proactive operating model that catches and resolves issues before they grow

Frequently Asked Questions

No, we reduce your team's operational load so they can focus on strategic work; we work together.
Predefined penalty and remediation mechanisms activate for SLA breaches defined in the contract.
Yes, we offer flexible exit options depending on contract terms.

Don't Let the Next Vulnerability Catch You Off Guard

Let our expert team analyze your infrastructure and map out a security and network architecture roadmap tailored to you — the first consultation is completely free.